How Laundry Pickup Worksin Singapore.

One chat, one bag, one trip to your door and one trip back. There is no app to install, and nothing for you to carry past your own front door.

Four steps, one chat

Customer booking a laundry pickup on WhatsApp in SingaporeLaundry bag being handed over to the driver in SingaporeShirt on a steam press in the laundry facilityCustomer reading a laundry delivery update on the phone in Singapore
Your orderChat confirmed
1

Message us

Share your pin on WhatsApp and pick a time. We reply in minutes and confirm the slot.

2

Hand over the bag

A driver is with you inside 60 minutes. Pass over your bag at the door, the void deck or the condo lobby.

3

We clean it

Colours and fabrics get split, stains get treated, and the load goes through the wash on its own.

4

Back at your door

Folded, sealed or on hangers, within 24 hours. Pay by card, Apple Pay, Google Pay or cash.

Pick a time, see your day

Slide to when you would message us. The pickup comes within the hour, and a 2 PM collection is the cut-off for a possible same-day return.

10 AM
Driver at your doorBy 11 AM
Standard laundry backCould be today

A guide for standard laundry. Bulky items take longer, and your exact time is confirmed in the chat.

How long each order takes

Within 24 hours

Wash & fold, clean & press, press only

Within 24 hours

Bed sheets, towels and blankets

Up to 48 hours

Duvets

Up to 72 hours

Carpets and curtains

Pickup Questions

Ask on WhatsApp
Is there anything to install?

No. Everything happens in one WhatsApp chat, with nothing to install and no password to remember.

Can I change my pickup time?

Yes. Send the new time in your chat and we confirm it. Changes and cancellations cost nothing until the driver sets off.

Do I have to be home?

No. Leave your bag outside your door and tell us in the chat.

Do you weigh my order?

Yes. We weigh and count everything once it reaches us, then confirm the total in your chat.

When do I pay?

You settle up when we collect or when we deliver, by card, phone wallet or cash.

Can you collect from my office?

Yes. Send the office pin with a time, and the driver comes to reception or wherever you say.

Next stop: your door.

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